+420 222 539 539
Mon - Fri: 8am – 8pm Sat - Sun: 9am – 4pm

Hotel Bona Serva Reviews

Hotel ratings

87%
Very good

by 59 reviews

How do we collect reviews?

  • Staff

    92%
  • Cleanliness

    89%
  • Equipment

    87%
  • Comfort

    80%
  • Value for money

    86%
Show reviews written by:
  • other group
  • family with young children
Show reviews in:
Sort by:
Show:

Anonym

single traveler, 10.11.2019

Čeština

  • Overall rating
88 %

(without text rating)

Personnel
10
Services
8
Cleanliness
8
Comfort
8
Value/money
10

Anonym

young couple, 10.10.2019

Česká republika

  • Overall rating
88 %

(without text rating)

Personnel
10
Services
8
Cleanliness
10
Comfort
8
Value/money
8

Luboš

single traveler, 18.7.2019

Čeština

  • Overall rating
88 %

(without text rating)

Personnel
10
Services
10
Cleanliness
10
Comfort
6
Value/money
8

Jacek

mature couple, 18.4.2019

Polsko

  • Overall rating
100 %

(without text rating)

Personnel
10
Services
10
Cleanliness
10
Comfort
10
Value/money
10

Anonym

single traveler, 14.4.2019

Čeština

  • Overall rating
84 %

(without text rating)

Personnel
10
Services
8
Cleanliness
8
Comfort
8
Value/money
8

Jiří

single traveler, 10.4.2019

Česká republika

  • Overall rating
64 %
  • Prasklá sprchová hadice Venku za oknem celou noc hučel ventilátor V koupelně celou noc hučel ventilátor

Personnel
6
Services
6
Cleanliness
8
Comfort
6
Value/money
6

Anonym

mature couple, 22.8.2018

Česká republika

  • Overall rating
80 %

(without text rating)

Personnel
8
Services
10
Cleanliness
8
Comfort
6
Value/money
8

Jitka Janků

single traveler, 9.8.2018

Česká republika

  • Overall rating
92 %
  • na pokoji odpadkový koš bych uvítala.

Personnel
8
Services
10
Cleanliness
10
Comfort
10
Value/money
8

Anonym

group of friends, 8.7.2018

D94372 Německo

  • Overall rating
84 %
  • sehr nettes und hilfsbereites Personal könnte nicht besser sein, 5 Sterne, Ausreichendes Frühstücksbuffet mit viel Auswahl. Parkplatz direkt vor Hotel vorhanden. Lift direkt bei der Reception. Cafe-Ecke dirket bei der Reception

  • Mansarde im 5. Stock, sehr laut durch die zur Straße hin verlaufenden Zimmer. Bad etwas in die Jahre gekommen (vor allem die Badtüre mit dem Türsockel) aber trotzdem sehr sauber. 1 Dach-Kippfenster defekt ist nicht zu öffnen, sowie die Jalousien defekt. das linke Bett nur in gebückter Haltung erreichbar wegen der Mansarde. Für das gebotene einfach zu teuer, schlechte Lage zu weit vom Zentrum entfernt Kleiderschrank ohne Fächer(ohne Böden nur mit Stange), das ist nicht gut.

Personnel
10
Services
10
Cleanliness
10
Comfort
6
Value/money
6
Hotel Bona Serva replied to this review.
Danke

Anonym

single traveler, 30.5.2018

Čeština

  • Overall rating
56 %

(without text rating)

Personnel
6
Services
6
Cleanliness
8
Comfort
4
Value/money
4

Anonym

single traveler, 24.3.2018

Čeština

  • Overall rating
100 %
  • úplně včechno, všechno čisté, krásné zařizení

  • nic mně nenapadá

Personnel
10
Services
10
Cleanliness
10
Comfort
10
Value/money
10

Anonym

single traveler, 8.3.2018

Čeština

  • Overall rating
95 %

(without text rating)

Personnel
10
Services
0
Cleanliness
10
Comfort
8
Value/money
10

Anonym

single traveler, 22.2.2018

Čeština

  • Overall rating
84 %

(without text rating)

Personnel
10
Services
8
Cleanliness
8
Comfort
8
Value/money
8

Jana

group of friends, 3.12.2017

Trenčín Slovensko

  • Overall rating
96 %

(without text rating)

Personnel
10
Services
10
Cleanliness
10
Comfort
8
Value/money
10

Martin

young couple, 4.11.2017

LM Slovensko

  • Overall rating
76 %

(without text rating)

Personnel
8
Services
6
Cleanliness
8
Comfort
8
Value/money
8
Hotel Bona Serva replied to this review.
Děkujeme.

Anonym

mature couple, 29.10.2017

Česká republika

  • Overall rating
64 %
  • Nicely located, good breakfast, nice coffee house, nice prices. Staff is nice and helpful, but they speak an elementary english. Good beds, towel change everyday.

  • Unfortunatelly, the hotel is situated in an attic, quite poorly insulated. We had to spend there a stormy night, and we found the room open when we got back from a walk in town, although we had it locked by magnetic card before leaving. Probably it has been opened by a stroke of furious wind, blowing through a malfunctioning window... Avoid at all costs room 501, which has a broken window... There was even an announce pasted to it, asking us not o crack open that window (a clear sign that they would not repair it any time soon). We could hear the rain rapping against the window so loudly, that it sounded rather as bullets. And the wind blowed so furiously, that we felt like it could tear apart the roof. We barely could get any sleep at all that night, and asking for another room would not solve the issue, givin that the whole hotel is built in a mansard attic.

Personnel
8
Services
6
Cleanliness
8
Comfort
4
Value/money
6

Anonym

group of friends, 6.10.2017

Nové Město nad Metují Česká republika

  • Overall rating
100 %
  • Ochota personálu,čistota,uspořádání pokojů

Personnel
10
Services
10
Cleanliness
10
Comfort
10
Value/money
10
Hotel Bona Serva replied to this review.
Děkujeme moc! Přijďte příště znovu! :) Budeme se těšit!

Anonym

single traveler, 16.8.2017

Čeština

  • Overall rating
80 %

(without text rating)

Personnel
8
Services
8
Cleanliness
8
Comfort
8
Value/money
8
Hotel Bona Serva replied to this review.
Thank you!

Jan

single traveler, 26.7.2017

Brno Česká republika

  • Overall rating
84 %

(without text rating)

Personnel
10
Services
8
Cleanliness
8
Comfort
8
Value/money
8
Hotel Bona Serva replied to this review.
Děkujeme za kladnou recenzi. Vážíme si vaší přízně. Přijďte znovu!

Anonym

single traveler, 28.6.2017

Čeština

  • Overall rating
100 %
  • Děkují

Personnel
10
Services
10
Cleanliness
10
Comfort
10
Value/money
10
Hotel Bona Serva replied to this review.
Thank you!